Welcome to Stay! We are so excited to spend time with your pets! We feature both small Group Play or Individual Play for both boarding and daycare. Our top priority is the well-being and happiness of our guests!
To get started, click ENROLL at the top and register your pup. Be sure to upload their vaccination records to your account.
Then CALL or TEXT 216-346-7872 to schedule your pup’s first day!
Required for all guests of Stay
- All pets must be in good health before entering the Day Care Center. They will not be admitted if they are known to be ill or are showing symptoms of illness. Signs of illness can include coughing, sneezing, diarrhea, vomiting, or papilloma (papilloma look like skin tags or warts, are usually in or around the mouth, they are benign but highly contagious when present).
- At least 12 weeks old with all boosters completed
- Please note that all your puppy’s rounds of puppy shots must be complete, not just up to date, before they can come to Stay.
- Properly Vaccinated by a licensed Veterinarian. We require the following vaccinations:
- Rabies
- Bordetella
- DHLPP (sometimes the leptospirosis is given separately from the DHPP, but it must also be up to date)
- Fecal Screening every 6 months
- Only vaccinations administered or verified by a licensed Veterinarian will be accepted
- On a flea and tick regimen, collars will not be admitted into daycare, they must be removed.
- All guests over 12 months old must be spayed or neutered to be in Group Play. Individual Play is available for our in-tact guests over a year old
- Agreements signed and up to date
- All guests will receive a brief over-the-phone Customer Orientation to ensure all your questions are answered
- All Guests will complete a Trial Day meet and greet to assess how they acclimate to our Center. We want to be sure your pup is as comfortable as possible and having the best time!
What to bring?
- Your pet should be wearing a collar and should have their registration and rabies tags on at all times
- All pets need to be leashed and under the control of their owner until under the control of our Stay staff members. Please remember to leash your pet while walking to and from the Day Care Center. This is for your dog’s safety and the safety of all the dogs at Stay
- If your pet is coming for Daycare, Group or Individual, they shouldn’t need to bring anything. If you would like your pet to have certain treats/snacks/or toys to enjoy while resting in the suites, that is fine. However, toys and food are not allowed in Group Play environments, only when your dog is resting on their own
- If your pet will be eating any meals with us, we strongly advise bringing enough of their regular food to cover their entire visit. Introducing new food, even for short periods of time, can cause upset tummies! Please bring food in any non-glass, sealable container or baggie, and be sure to include instructions. We are happy to use any food scooper you provide, or we have measuring cups available. It’s best to pack a little extra in case there is any unexpected delay in your return. All unused food will be returned to you
- If your pet requires medication during their stay, please be sure to include instructions, and be sure to bring them in their original containers. PLEASE DO NOT PUT MEDICATIONS IN YOUR PET’S FOOD. Managers will administer medications individually to ensure your pet has received all their medication
- Stay has a NO GLASS policy for the safety of the dogs. We do not allow ANY glass into the Day Care Center including food containers
- If your pet is boarding with us, we have comfy beds and blankets available! However you are welcome to bring anything you feel will make their visit more comfortable. Beds, blankets, toys, a tee shirt that smells like you, will all be kept in their individual suites for their exclusive use
We look forward to meeting you and your pets! Welcome to Stay!